At GiggleWalls, we are committed to ensuring a smooth and secure order process for your digital purchases.
All Orders on GiggleWalls are digital, and we do not deliver any physical wallpapers. Cashback(if eligible) will be directly transferred to your preferred Bank or UPI ID.
If your order eligible for cashback - you will receive cashback in 7 to 10 working days to your provided financial information. (i.e - Bank or UPI ID)
Our processing time for Cashback is between 7 to 10 working days. This timeframe accounts for the verification of your account details, processing by our system, and any potential delays from banking institutions.
Before processing any cashback (if your order is eligible for cashback), we will conduct a thorough verification of the account details you have provided. This step is crucial to ensure the security of your funds and to prevent fraudulent activities. In the event of discrepancies, we may request additional information from you, which could further delay the processing time.
While we strive to complete transactions within the specified time, external factors such as bank holidays, high transaction volumes, or technical issues with third-party service providers may cause delays. If we encounter such delays, we will inform you promptly via email or in-app notifications.
In the event that your cashback fails or is not delivered within the specified time, please contact our support team at [email protected]. We will investigate the issue and provide a resolution, which may involve reprocessing the cashback at no additional cost.
If you have any questions regarding your cashbacks or our shipping policy, please do not hesitate to contact our support team at [email protected] or through our in-app support feature.