At GiggleWalls, we aim to provide a smooth and efficient experience for all users. Please read our cancellation policy carefully before initiating any requests.
Once a purchase order has been submitted and the cashback process has started, cancellations are not allowed. This policy is in place to ensure the security and integrity of our service and to prevent any fraudulent activities.
We understand that exceptional circumstances may arise. In special cases, such as accidental order, duplicate order, or verifiable errors, we may consider a cancellation request on a case-by-case basis. Such requests will be subject to thorough review and verification by our support team.
To inquire about special case cancellations, please contact our support team at [email protected]. Please be prepared to provide any relevant documentation or evidence to support your request.
If a cancellation is approved under special circumstances, the processing of refunds or retractions may take 16 to 30 working days. This timeframe includes the verification of details and internal processing to ensure that your funds are returned or handled appropriately.